As a Floor Manager, you will liaise between multiple departments to ensure the success of every group function – and model exceptional service and leadership skills among your team. You will engage in service and encourage your employees and guests have a memorable affair.

• Assist in training and development of colleagues
• Support and maintain staff and takes initiatives according to direction
• Assist in greeting guests
• Maintaining and reporting all issues from a maintenance and upkeep perspective
• Develop a relationship with guests and encourage repeat visits.
• Ensure that the overall experience is excellent and consults with the guest with any questions or information throughout their time with us
• Researches, recommends, and introduces methods, and products to improve the service
• To carry out additional tasks as instructed and by reasonable request from the General Manager
• Proactively support staff’s daily roles
• Scheduling and ordering
• Maintaining a professional and senior presence on the floor at all times
• Representing The Walker House with integrity

The Walker House rapidly becoming a recognized destination for special events. With this, we are in demand for a talented, experienced, individual to help with all bookings as an event coordinator. If you have a background in banquets, events planning or catering: this could be an exciting career opportunity for you.

• Handle Event bookings, inquiry’s and quotes
• Coordinating events
• Developing competitive food and beverage packages
• Drive sales and repeat business
• Marketing and events promotion

Assistant Manager Position

The Walker House in Southampton is actively recruiting for an Assistant Manager. The Walker House was established in 1915 and has been proudly serving the residents and guests of Saugeen Shores for over 100 years! The team at the Walker House is hard working, fast paced, and committed to our guests.

If you’re a motivated, career-driven professional with hospitality experience and you are looking for a fast-paced position in an ever-growing restaurant, than the Walker House may be for you.

The guiding principle of the Walker House is to ensure a magnificent guest experience with great quality food in an environment that is as close to your own home as you can get. You need to be fast moving, passionate about the guest experience, and driven to support the Walker House team. Commitment to the community and the team is a must.

The Assistant Manager tasks and responsibilities include:

• Strong communication with General Manager to assist in hiring, events, training, and closing and opening the restaurant.
• Maintaining and Troubleshooting POS systems.
• Communicate with vendors to complete orders
• Leading by example to illustrate the important steps needed to achieve an unparalleled guest experience. For example, order making, table maintenance, prompt wait times for drinks, food, refills, and payment; cleanliness, professionalism, and an ability to adapt to changing environments.
• Overseeing all daily operations, including inventory management, scheduling, recruiting and hiring. During peak season the Walker House employs up to 70 team members so strong leadership capability is critical
• Creating and promoting strategies to improve service and grow business
• Reviewing and proposing community involvement, including participation in local events. The Walker House prides itself on our community spirit and our commitment to Saugeen Shores.

The Walker House needs a talented, energetic, organized and committed individual for the position of Assistant Manager. The Assistant Manager works in tandem with the front of house and back of house teams to create an unparalleled guest experience while ensuring year-over-year financial growth for the company.

The Walker House offers a competitive compensation package including a benefits program.
Please send your resume to alicea@thewalkerhouse.ca